JOB SUMMARY

We are looking for hardworking and results-oriented Ticket Sellers to provide World Class service to all patrons by performing advance ticket sales and showtime ticketing duties for the ArtTix Ticket Offices.

This is an excellent opportunity to share your expertise while learning more about the Salt Lake County Arts and Culture venues, including Abravanel Hall, Capitol Theatre, Eccles Theater, and the Rose Performing Arts Center in downtown Salt Lake City and Mid-Valley Performing Arts Center in Taylorsville. We value your initiative and dedication; join us and work for the community you love.

MINIMUM QUALIFICATIONS

• 16 years of age
• Basic computer skills

Preference will be given to those with the following qualifications

• 6 months or more of customer service or administrative work experience
• Cash handling
• Computerized ticketing experience- Tessitura Ticketing system a plus

ESSENTIAL FUNCTIONS

• Staff ticket offices during regular business hours including inbound phone calls, window sales and preparing outbound mail
• Staff ticket offices before performances including ticket sales, distributing will call and troubleshooting ticketing issues
• Use customer service skills to assist patrons in a friendly and professional manner
• Maintain an open and positive workplace environment through interactions with staff
• Maintain working knowledge of clients and venues to better assist with event sales/questions
• Responsible for cash ($100 startup and cash collected) and credit card receipts during shift including accurate final report
• Other duties as assigned

• Ability to build positive working relationships with clients and peers at all levels
• Excellent verbal communication, customer service, and conflict resolution skills
• Impeccable attention to detail
• Ability to work independently without supervision and demonstrate initiative

TEMPORARY POSITIONS:

An "At Will", FLSA non-exempt employee who is not eligible for County benefits and who must work an average of 29 hours or less per week or an average of 129 hours or less per month.

• Must work an average of 29 hours or less per week or an average of 129 hours or less per month.
• Are not eligible for County benefits except as otherwise provided for by policy.
• Are not considered merit employees.
• Are "at will" employees who may be terminated for any reason, without notice, and without a pre-termination hearing.