JOB SUMMARY
This position is responsible for the strategic and operational management of the division's information and technology needs.

MINIMUM QUALIFICATIONS
Bachelor’s degree from an accredited college or university in Computer Science, Information Systems, or other closely related field in computer programming, plus five (5) years of related experience; OR an equivalent combination of related education and experience.
Due to the nature of this position, the successful applicant must successfully pass an initial criminal background check as well as every year thereafter by the Bureau of Criminal Identification (BCI).
A valid Driver’s License issued by the State of Utah is required.

ESSENTIAL FUNCTIONS
The following duties and responsibilities are intended to be representative of the work performed by the incumbent(s) in this position and are not all-inclusive. The omission of specific duties and responsibilities will not preclude it from the position.
Applicants must be prepared to demonstrate the ability to perform the essential functions of the job with or without a reasonable accommodation.
• Manages all aspects of the division’s information systems, such as the database management, software and hardware technical supports, network operation and management, website design and updates, IT security, etc.
• Recommends and implements system and technology solutions and improvements, troubleshooting systems and technology, automating organizational tasks.
• Manages electronic controlled assets, recommends and purchases computer-related equipment and components as needed and approved by the division’s director and fiscal manager.
• Assists the division’s director and program managers to provide the management data and reports to meet the funding agencies’ requirements and management needs to improve the effectiveness and efficiency of the program operations.
• Supervises staff, which includes hiring, orienting, training, assigning and reviewing work performance, annual work performance appraisals, and discipline.
• Provides the help desk services to the division’s computer users.
• Division’s liaison to County’s Information Services to coordinate the major projects, such as the server and IT infrastructure upgrades, the database maintenance and trouble shooting, and etc.
• Maintains user accounts, domain groups, and computers in the County Active Directory system.
• Provides/generates the reports from the different databases to assist the division’s director and program managers improve effectiveness of program operations.
• Provides the computer trainings as needed. Oversees the training materials, such as the manual, the guidebook, the how-to steps, and etc. to the computer users.
• Other duties assigned as needed.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)
Knowledge of:
• Project management principles and practices
• Computer and server hardware, software, and protocols related to job-specific duties
• Computer Science concepts
• Advanced systems design
• Database management
• Computer programming languages and techniques
• Web development services to include graphical user interface concepts and design
• Supervision and personnel management practices and principles
• Accounting and budgeting principles
• Client/server technologies and concepts
• Familiarization with various county software and platform solutions

Skills and Abilities to:
• Manage projects and supervise staff through scheduling, leadership and management; meet competing deadlines
• Coach, mentor, and motivate personnel
• Work effectively as a team member and leader to prioritize and delegate tasks and responsibilities.
• Perform technical proficiency in all classes of technology, software/hardware, and applications.
• Provide excellent customer service and effective client (internal and external) relations
• Communicate effectively both verbally and in writing

• Think logically and systematically, solve complex problems, and effectively apply general principles to specific conditions
• Research and evaluate system needs and specifications and design systems and procedures
• Coordinate efforts of vendors, customers, internal and external staff
• Keep up to date with changing technologies and recommend updates to systems accordingly
• Use tools and work in tight or restrictive spaces
• Ability to walk long distances.
• De-escalate intense and difficult situations

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
This position works under normal working conditions.

IMPORTANT INFORMATION REGARDING THIS POSITION