Salt Lake County…A career with a purpose in the community you love!

Salt Lake County invites you to explore our exciting career opportunities. We seek highly enthusiastic individuals to enrich our County with your experience and talent. If you enjoy working in a team environment that is committed to changing the lives of its community, please keep reading.

What it is like to work here:

At Salt Lake County our culture is woven into all aspects of our work and our employees’ lives, from the way we treat each other to the way we support the community.  To promote and foster a fun and healthy work environment, we appreciate employees through great benefits, a healthy work life balance and room to grow and develop.

Surround yourself with:

Peers who are motivated to make a difference in the lives of those we serve. We serve Salt Lake County and envision a safe and beautiful place for all to live work and have fun. Salt Lake County is about connecting people and championing our community.  Community is more than a place….its our heart and service that bring us together.

We encourage a work life balance:

Working for Salt Lake County is more than just a paycheck.  A career with /Salt Lake County includes several benefits and perks.  We support our employees with 12 Holidays, up to 24 vacation days, 12 sick days and one personal day every year.  We work in a hybrid environment giving you flexibility to manage working from home and being in office.

Additional Benefits include:

• Retirement options for hybrid pension/401(k) or 401(k) only with a 10% contribution

Medical coverage including a 100% county paid premium option-Dental and Vision coverage including coverage for adult designees

• Health Savings account with a county contribution up to $1200/year, Flexible Spending Account
• 100% county-paid Long-Term Disability and Short-Term Disability option
• Professional Development
• Plus: Onsite medical clinic, childcare and gym; hospital insurance, pet insurance auto and home insurance and discounts at County facilities.

JOB SUMMARY

Works on Salt Lake County's Information Technology server infrastructure and third-party applications hosted locally and in the cloud. Serves as a second-tier contact for user inquiries and support for the Server Administrator I’s.

MINIMUM QUALIFICATIONS

Bachelor’s degree from an accredited college or university in Information Technology or other closely related field, plus two (2) years of related experience; OR an equivalent combination of six (6) years of related education and experience.

Two (or more) of the following certifications preferred: ITIL, VMware Certification, Cisco Data Center Certification, SNIA Certification, Rubrik Certification, Microsoft Certification (Server, Azure, DevOps, Office 365, etc.) or similar professional certification.

ESSENTIAL FUNCTIONS

• Designs, builds, configures, and maintains servers in the Salt Lake County Information Services enterprise server farm, including development, test, and production environments
• Ensures timely and effective delivery of new configurations, hardware, and software upgrades
• Stays current with server technologies and best practices; identifies and documents process improvement opportunities to optimize servers
• Ensures technical requirements, project plans, and change control procedures are met
• Conducts after-action-reviews and addresses and resolves findings
• Maintains access privileges and file version consistency across all production and test/development server environments
• Designs, implements, and maintains consistent storage, backup, and disaster recovery procedures
• Functions as technical liaison between agencies, end users, and project managers
• Supports enterprise and third-party applications
• Implements and maintains virtual infrastructure environment
• Maintains compliance with security and software patches/updates
• Maintains compliance with established IT standards, policies, and best practices
• Resolves problems and works with other teams to ensure 24×7 missions-critical server availability, reliability and performance

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

Experience and Knowledge:  

• Administration and support of 400+ servers on multiple platforms, operating systems, onsite and in cloud within a large diverse enterprise environment
• Windows and Linux server OS
• Microsoft Exchange and SharePoint technologies
• Enterprise storage systems, fiber channel, and ISCSI
• Server virtualization, data center virtualization, and converged infrastructure
• Public/Government cloud technologies and infrastructure
• Active Directory and identity management services
• Microsoft PowerShell and server-related scripting
• Azure DevOps and Infrastructure as Code

Skills and Abilities to:

• Communicate effectively, both verbally and in writing
• Provide exceptional customer service
• Solve complex problems; effectively apply general principles to specific conditions
• Facilitate projects and meetings as assigned, comfortable working with all levels of the organization
• Analyze business and technical processes and determine ways of making them more efficient
• Remain calm under stress and quickly adjust, evolve and multi-task between several competing priorities at once
• Maintain confidentiality and professionalism

Due to the nature of this position, the successful applicant must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.