JOB SUMMARY

Drives innovation, cultivates curiosity, and strengthens relationships with program staff and leadership within and across departments. Develops goals and metrics for performance management, designs and maintains data collection and management systems, conducts quantitative and qualitative research, and communicates complex information to a range of stakeholders.

MINIMUM QUALIFICATIONS

Bachelor's degree from an accredited college or university in Data Analytics, Information Science, Economics, Sociology, Business Administration, Public Administration, Public Policy, or related field plus four (4) years of related experience; OR an equivalent combination of related education and experience.

Due to the nature of this position, the successful applicant must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.

ESSENTIAL FUNCTIONS

The following duties and responsibilities are intended to be representative of the work performed by the incumbent(s) in this position and are not all-inclusive. The omission of specific duties and responsibilities will not preclude it from the position.

Applicants must be prepared to demonstrate the ability to perform the essential functions of the job with or without a reasonable accommodation.

• Works with County agency directors, managers, analysts, and frontline staff to establish agency outcomes, indicators, baselines, and performance measures, as well as methods for tracking progress towards those outcomes and performance measures.
• Designs and develops reports, graphs, dashboards, presentations, and narratives to convey complex data and information for internal and public use.
• Engages with other technical experts to design, develop, and improve data tools and reports.
• Assists internal data users to adopt a wide range of tools and methods to collect, manage, interpret, and report on performance measures and operational data to inform program management.
• Provides training and feedback to staff on the implementation and use of new and existing data tools.
• Advises on best practices for data collection, including survey design, and identifies opportunities to leverage administrative data and other public data.
• Identifies and pursues opportunities to conduct research, establish pilot projects, and manage other short-term projects as needed.
• Researches and identifies national best practices, similar governmental practices, and promising new analytic methods and technology related to data, innovation, and process improvement.
• Creates and updates internal data management and data sharing policies and procedures to help guide and document data management, data sharing, and coordination efforts.
• Contributes to countywide data governance initiatives.
• May monitor compliance with federal and state data privacy regulations and County data sharing agreements, including staying abreast of changes to data privacy regulations and data sharing agreements.
• May supervise staff.

KNOWLEDGE, SKILLS, AND ABILITIES (KSA)

Knowledge of:

• Quantitative and qualitative research methods
• Data visualization tools
• Data programming languages/tools
• SQL and relational databases
• Database extraction, data cleaning, data wrangling, and basic data analysis
• Advanced features and formulas in Excel or Smartsheet
• Data sharing, security, privacy, and related regulations
• Project management methods and tools
• Personnel supervision, management, and development

Skills and Abilities to:

• Communicate effectively verbally, in writing, and through data visualizations
• Think logically and systematically to solve complex problems
• Analyze business and technical processes and determine ways of making them more efficient
• Engage in building a culture of data literacy and continuous performance improvement
• Seek out and propose data projects and opportunities to collaborate internally and externally
• Monitor emerging technology and tools (e.g., Artificial Intelligence) and evaluate opportunities and challenges of applying new technologies and tools to performance management and data analysis
• Work under pressure and meet tight deadlines
• Maintain confidentiality and professionalism

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

Work duties are typically performed in a general office setting, sitting or standing for long periods of time at a computer.

IMPORTANT INFORMATION REGARDING THIS POSITION