JOB SUMMARY

Provides County-wide information, assistance, and access to available resources for older adults. Advocates for clients needing assistance by linking them to services.

MINIMUM QUALIFICATIONS

One (1) year of general office skills.

Due to the nature of this position, the successful applicant must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.

A valid Driver’s License accepted by the State of Utah is required at the time of hire.  A valid Driver’s License issued by the State of Utah must be obtained within six (6) months of hire to operate a County vehicle.

ESSENTIAL FUNCTIONS

• Provides specialized administrative and clerical support and assistance for the Outreach program.
• Performs customer service functions. Provides information and assistance regarding division services, activities, or other issues.
• Advocates for clients needing assistance by linking them to services. Consults with clients and families regarding service eligibility requirements. Educates and provides unbiased counsel to clients and families regarding programs and services, including Medicare and Medicaid.
• Attends community and program activities and special events. Assists in researching, developing and preparing events and materials used for public education, presentations, and workshops.
• Ensures program records and information are maintained and stored per retention schedules and policies.
• Enters and collects data and assists in report preparation and distribution.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

Knowledge of: 

• Business English and mathematics
• Modern office practices and procedures

Skills and Abilities to:

• Produce, edit, and proofread written documents, forms, and charts using advanced skills
• Work with computer software related to job-specific duties
• Communicate effectively both verbally and in writing
• Produce written documents, forms, correspondence, labels, and charts using business English
• Perform multiple tasks, act independently, and work with minimum supervision
• Understand and follow broad objectives and instructions
• Gather and condense relevant and useful information from a large scope of sources

This position is open until filled. We will review resumés as they come in.

ADDITIONAL INFORMATION

The Outreach Program connects older adults and families to services and resources that help them explore options and assist with independent living. This position primarily provides information and resources for callers on the main division phone line.

Hours: Monday - Friday - 10 A.M - 4 P.M.

TEMPORARY POSITIONS:

An "At Will", FLSA non-exempt employee who is not eligible for County benefits and who must work an average of 29 hours or less per week or an average of 129 hours or less per month.

• Must work an average of 29 hours or less per week or an average of 129 hours or less per month.
• Are not eligible for County benefits except as otherwise provided for by policy.
• Are not considered merit employees.

Are "at will" employees who may be terminated for any reason, without notice, and without a pre-termination hearing.